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Marketing Strategy

The 8 R’s of Client Relationship Marketing for Realtors

By Marketing Strategy, Realtor Marketing

You have heard of the 4 P’s of marketing; product, price, place and promotion, but have you ever considered the 8 ways you can interact with clients and prospects to build your business?

R1 – Revitalization and Renewal

How to revitalize your value proposition with new services, sharper differentiation and premium pricing. Do you need a new look? Do you need to redefine your products and services?

R2 – Retention

How to hold onto your existing high profit, repeat business and high referral clients. Stay in touch programs.

R3 – Reacquisition

How to win back your inactive and lost clients. Getting back in touch through phone calls, emails, letters or newsletters.

R4 – Referrals

How to woo profitable prospects by networking with the right people. Ensuring your clients know your business relies on referrals and you will make them look great in the eyes of the person referred.

R5 – Regeneration

How to rebuild and grow your client base with precision marketing. Again this can be through newsletters, personal mail or phone calls.

R6 – Rainmaking

How to target and win new high-profit loyal clients. Using networking, seminars, face to face meetings. Any way and any place you can hand out business cards. Social events, sponsorships etc

R7 – Related Sales

How to grow revenues and margins by up-selling and cross-selling. If they bought from you once they are more likely to buy from you again. Is there a complementary service or product you can offer?

R8 – Reputation Building

How to brand your business to attract premium clients and customers.

Please email us at info@limelightmarketing.ca or call us at 800-568-8338 to discuss how Limelight Marketing can assist you with any of these 8 client relationship strategies.

Realtor Marketing Mind Map

By Marketing Strategy, Realtor Marketing

If you are a Realtor you already have an idea of the scope of your marketing activities, but this infographic puts your marketing activities in perspective. Click here for a pdf version of the Limelight Realtor Marketing Activities Mind Map.

The key marketing activities for a Realtor are generally:

  1. Open Houses
  2. Retaining Client
  3. Dealing with Referrals
  4. Prospecting
  5. Promoting Your Brand
  6. Business Planning
  7. Productivity
  8. Listing Presentations

But it is all of the related marketing activities where you can get bogged down and that is where Limelight Marketing can help. Just look at all of the elements of Prospecting from Newsletters to Direct Mail to Open Houses to name a few.  Limelight Marketing offers a wide range of Realtor Marketing Services from Direct Mail design and implementation to Open House packages and Newsletter Design and Writing. Check out all of our services by clicking here.

Realtor Prospecting Mind Map

Realtor Prospecting Mind Map

 

Real Estate Landing Pages For Direct Mail

By Marketing Strategy

Do you want a way to capture leads from potential sellers? Use a Landing Page.

When you send direct mail out or have a newspaper ad do you ever wonder if anyone is responding? What if you had a Call to Action asking if they are interested in knowing what their home is worth and they could go to a webpage like afreehomeevaluation.com/your-target-area and that page has:

  1. Your branding
  2. Content about your home evaluation methodology
  3. A Contact Form

Well now you can.

We have launched a new website with Lead Capture pages for any area in North America which you can register for your exclusive use for the period you contract for and all leads that are generated go directly to you. We will take care of all of the branding and provide stats on total visitors to the page. All you have to do is advertise the link on all of your:

  • marketing material
  • direct mail pieces
  • open house flyers
  • collateral marketing material
  • newspaper ads
  • and other advertising mediums

When they visit your landing page it will have a heading like:


 

Receive an Accurate Assessment of the Value of Your Home

Fill out the form below to receive a personalized report of the current value of your home.


Your photo, branding and Social Media links will be clearly displayed and we can add other links to your website (within reason). The form is short and simple to complete encouraging potential sellers they can trust you with their information.

Fee Schedule For Landing Pages

  • The monthly fee per area is $29.00 with a 3 month minimum contract. One area x $29.00 x 3 months = $87.00 / quarter
  • If you buy 3 areas there is a 15% discount. Three areas x $29.00 x 3 months – 15% discount = $221.85 / quarter
  • An annual subscription for one area is $299.00. A savings of $49.00.
  • An annual subscription for three areas is $762.45. A savings of $124.95 compared to option 2 above paid quarterly.

What Are The Alternatives to a Limelight Landing Page?

If you could identify a great domain name and buy it you can add and hide a Landing Page on your own website, but domain names are hard to find and setting up a Landing Page takes time an money. Let us do the work, the marketing and the tracking.

Do Landing Pages work?
The payback will be proportional to the number of people exposed to the link so if you subscribe it should be in concert with a plan to advertise the link. We will also optimize your page and hopefully attract visitors too. After 3 months you can choose to renew or cancel, but you will have the satisfaction of having tried a proven method of building a database of sellers and tracking your success.

Realtors Add a Marketing Page to Your Website

By Marketing Strategy, Website Design

When a potential seller is evaluating a Realtor they will visit your website and “check you out”. This is the best opportunity to set yourself apart from other Realtors.

As part of the selection process they will read your testimonials so make sure they are easy to find. They will look at how many listings you have and possible your Solds to see if you have any success in their area and price range. But if you really want to set yourself apart you should have a marketing page with images of all of the collateral marketing material you will use to sell their home, samples of videos and even signage. Nothing impresses a vendor more than seeing their home in the spotlight.

Here are 4 examples of marketing pages we have created for clients.

More Effective Direct Mail? Make It Lumpy!

By Marketing Strategy

I am a fan of “lumpy” direct mail as long as it is part of at least a 12 month contact strategy. Lumpy mail is something three dimensional and mailed in an envelope that can be used every 3rd or 4th mailing; not every time. The photo above is an example or lumpy direct mail that I received in the mail the other day. It is from a pen company. They used an over sized envelope, had fake handwriting and it had a pen in it. The “Word of Advice” was intriguing and the order form was personalized and I did not need a credit card. A perfect lumpy direct mail piece.

The whole idea of mailing your sphere of influence is the 4 R’s:

  1. Reactivate dormant clients
  2. Retain clients
  3. Build Referrals
  4. Build repeat business

What kind of lumpy mail?

  • Postcards with restaurant directories (add a plastic fork)
  • Memo pads
  • Personal memo pads (with their name on it)
  • Carry All Tote Clip
  • Keychains
  • Calendars
  • Newsletters (add a plastic monopoly house)
  • Market Updates (add a pen)
  • Magnifier (rectangular credit card size)
  • Area map (free from City Hall or Visitor’s Bureau sometimes)
  • Tickets to an event
  • Keychain token for unlocking grocery carts
  • 9 volt battery for smoke detectors (check with the post office first)

You get the idea. People appreciate the time and effort you put into the mailing and the next time someone mentions real estate or your industry, BAM, your name comes to mind.

Real Estate Marketing Strategies – A Six Step Process

By Marketing Strategy

Real Estate Marketing Strategies

A Six Step Marketing Process for Realtors

Whether you’re opening a new office, planning to expand, or just looking for a way to improve your current marketing, this systematic approach is a good place to start.

1. Analyze your current situation. What is your current market position? How does that compare to your competitors’ position? What are you doing to set yourself apart?

2. Identify your target market. What characteristics do many of your clients share? For example, what is the income range of the buyer group you usually serve? In what ways, if any, do you want to alter your marketing approach to reach buyers in another price range?

3. Select objectives and strategies. What objectives do you need to meet to fulfill your vision and achieve the market position you want?

4. Determine position strategies. How can you differentiate yourself from your competition in the perception of prospects?

5. Decide how to use the Marketing Mix to gain a USP (Unique Selling Proposition). Which of the 4Ps will you use to achieve your objectives?
The 4Ps are:

  • Product (or Service). Professional photography, a video open house, setting up staging, or a unique property brochure are all great offerings.
  • Place. Do you live in the neighborhood you’re targeting? Have you been a lifelong resident of the area?
  • Price.
  • Promotion. How does your marketing set you apart from competitors? Does your website get 5,000 hits a month? Do you send just listed flyers to residents in the area. Do you have an active Social Media or strong neighbourhood presence? A strong marketing program is key in good promotion.

6. Establish mechanisms for tracking results or the market. How are individual promotions working? Is the overall marketing strategy enabling you to reach your goals?

All Realtors come to us looking for more leads. Never an overnight process, active lead generation requires consistency and a strategy. I recommend my clients to make a Business Plan for the year. This includes Sales Goals, Marketing Strategy, Marketing Budget, Brand Identity and Client Retention.

1. Sales Goals

Having a target number of closes is a great way to stay motivated. Make a reminder in your office to remind you daily and keep you on track.

2. Marketing Strategy

Is your website modern and well structured? Don’t underestimate the power of Google. Although most of your clients come through relationship building, the internet is an unlimited tool for lead generation. Having optimized listings that are on Page 1 will bring more buyers to your site. Build rapport with a website that sets you apart.

Is your listing presentation well designed, and concise? Get your message across clearly with a good representation of your marketing materials.

Direct Mail is still relevant, although I would not recommend it to be your primary investment. The major benefit is Brand Recognition. If you have a small target area, then sending quarterly updates builds trust and will make your name remembered.

Email marketing is invaluable and should be a cornerstone in your strategy. Send new listings and market updates to the leads acquired from your website. Email newsletters will also direct traffic to your website, benefiting your search ranking.

Has your site been optimized for search engines? We often have Realtors come to us after working with another company wondering why they are on page 10 on Google. When you pay for site design, SEO is often not included. Adding custom page titles and descriptions to every page is essential to improving your ranking.

3. Marketing Budget

How much are you willing to budget on marketing every month? Will it be a percentage of every sale?

4. Brand Identity

Keep your brand fresh and consistent across all mediums. Social Media, Email Stationary, Marketing Materials etc.

5. Client Retention

Keep an address and email list of past clients and contact them regularly with a personal letter. Set yourself apart by sending something personal like a small gift card or redeemable voucher at a local cafe.

We have experience in the real estate industry for more than decade. Marketing top tier producing Agents across North America has allowed us to become second to none. We are strategically bold and have a fresh and forward thinking approach. We will help you get the market response you are looking for with a strong Marketing Plan. Marketing is an investment in your business and your success.

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Writing a Slogan

By Limelight Team, Marketing Strategy

Writing a Slogan

A slogan is an advertising tag-line or phrase that advertisers create to visually expresses the importance and benefits of their product. A properly written slogan can have a positive effect in building and sustaining name recognition. A good slogan immediately identifies with the company’s product. In an overcrowded market, companies in the same industry need to set themselves apart.

Your brand is more than a logo or one-liner. It’s your customer’s first experience, your voice and your badge of honor. It helps customers to remember you and differentiate you from other businesses. People should be able to identify with the concept or theme so that its memorable.

Good slogans should be unique and comprehensible to potential customers. It has the ability to loan people’s time and attention by putting consumers at the heart of the solution. A catchy slogan is so crucial that companies spend billions on advertisements around the world to develop a marketing campaign to establish brand awareness.

There are a few basic questions you have to ask yourself when developing or critiquing your own slogan;

  • Does it answer the reader’s question about what’s in it for me?
  • Does it answer the reader’s question about how this will help me?
  • Does it solve a problem the reader might have related to your product or service?
  • Is it about the reader or about you?

Step 1 – Know your target audience

Understand various benefits your target audience is looking for and rank them in order of importance to begin developing your tagline. A good slogan must stay consistent with the brand name either obviously stated or strongly implied. It’s better to include the name of your business to it.

Step 2 – Define your target response

Reveal your purpose and benefits of the product by conveying the message in consumer language. Turn bad into good. Suggest the risk of not using the product. Create a positive feeling for the consumers.

  • What outcome do you want to create … what do you want your audience to think or say?
  • Write a list of words or phrases that communicate your idea and that also tie to your logo or a visual you’re using.
  • Look up the words in a dictionary and write down different uses of the word and cross-references to other words.
  • Use that list to generate new ideas.
  • Cut the list to your top few favorites.
  • Then “play” with the words by using tools like rhyming or alliteration.

Step 3 – Simplify… Simplify… Simplify…

Simplicity adds power. People tend to remember the simplest slogans. Some of the best taglines or slogans are still being used today, even though they were launched several years ago. Communicate your message quickly, using active verbs.

Step 4 – Rewrite… Rewrite… Rewrite…

Once you complete your initial drafts, set them aside. Come back later and review them. You’ll probably want to make changes. Keep the process going. When you’ve got it, you’ll know it!

A few quick DOs and DON’Ts to keep in mind when creating a winning tagline:

  • DO collect other company’s taglines and analyze what works and what doesn’t work.
  • DO start by developing a list of what’s unique to what you do and your way of doing it.
  • DON’T use hip or esoteric taglines. You need everyone to understand it, keep it clear and concise
  • DON’T make your tagline too general.
  • DO your own mini-market research. Ask strangers (and acquaintances) if they understand your business after seeing and hearing your tagline.
  • DO use your specific target audience in your tagline, if possible.
  • DO keep it short.
  • DO turn the phrase around. If you can’t say it without skipping a step, then rephrase it.

With that said what are some of the benefits of a good slogan?

  1. It can motivate people to buy.
  2. Describes what is special about you or your business.
  3. Adds punch to your stationery and ads.
  4. Captures people’s attention.
  5. Differentiates you from your competition.
  6. Encapsulates your business philosophy.
  7. Focuses your marketing on target markets.

What are some of the attributes of a good slogan?

  1. It should be short.
  2. It should be memorable.
  3. It should reflect your business philosophy and target markets.
  4. It should appeal to your customer’s emotions.
  5. It should have a “ring” to it.
  6. It should work when written and said out loud.
  7. It should be specific.

Here are a few examples of memorable slogans:

Ford: “Built for the Road Ahead”
IBM: “We Make IT Happen”
L’Oreal: “Because I’m Worth It”
Nike: “Just Do It”
Mazda: “Zoom Zoom”

And remember…

“Good Ideas are a dime a dozen, but implementation is priceless”. 

Slogans for Realtors

Slogans that state the obvious and do not convey attributes people look for in a Realtor
Good slogans that convey benefits, personality and differentiates
the Realtor
A Good Listener
A Name Friends Recommend
A name you can depend on
A Tradition of Sound Advice
A Realtor You Can Trust
Anyone can sell your home. I can sell it for more.
A Traditon of Trust
Buying or selling a home doesn’t have to be hard.
A Trusted Name in Real Estate
Choosing The Right Realtor DOES Make a Difference
A Trusted Name in the Business since 1996
Finding homes for families like yours
Advice you can Trust
Get Listed. Get Sold.
Always putting your best interests first!
Help Families Make The Right Move
An Uncommon Realtor
I Never Forget You Have a Choice
Bringing Home Results
Looking for a knowledeable, approachable, service oriented Real Estate Agent?
Buying or Selling, call today!
Purveyor of fine homes to fine people.
Call me for your real estate needs
Take the worry out of condo buying. Call the specialist.
Committed to Service Excellence
The strength of teamwork…The reputation for results.
Dedicated to exceptional service
Turning Your Dreams Into an Address
Exceeding Your Expectations
Your Real Estate Coach

How to Use Your Sphere of Influence to Improve Your Business

By Marketing Strategy

Paper PeopleYour sphere of influence can be the greatest source of referrals and repeat business. Why are avoiding marketing to your raving fans?

Here are some steps to get back on track:

1) Take a look at your list and revisit why they are on the list. Reflect on where you met them and why they are on the list. Then grade them:

A= Likely to refer to you
B= Needs a little more contact with you and then they would refer to you
C= Questionable
D= Delete

2) “Touch” Your Sphere Each Month or On a Regular Basis

There are many ways to “touch” your sphere depending on your business and your budget.

  1. Mail a letter
  2. Phone them
  3. Email a newsletter
  4. Mail a note card
  5. Mail a newsletter

3) Keeping in Touch Does Not Make You a Bad Person

There is a natural barrier to keeping in touch. We feel like we are imposing on them or wasting their time, but that is the wrong way to think. Successful sales people are givers. We are not imposing we are giving them information. It is often referred to as “Give to Get” marketing. If you send market information or call a past client you are giving them something. Maybe you are just listening to their problems, but they appreciate you are giving your time.

Your sphere of influence sees your “touches” as giving something to them and it it makes them open to giving back to you.

4) Relax. No One is Keeping Score

Don’t create an unrealistic timetable that will stress you out. Whatever you do should be sustainable. A Christmas card once a year may be all you can do. If you can add in a quarterly newsletter that would be great. If you could call 2 past clients a week even better. Create a keep in touch program that fits your budget, your personality and your schedule.

5) Spend a Proportional Amount of Time to the Business You Receive

Look at your sales this past year and determine how much business comes from people you know and people who are referred to you. If it is 80% of your business spend 80% of your time, effort and marketing budget accordingly. It is fun to attract new clients and necessary to build your business, but it is expensive, hard to track results and takes time away from your raving fans.

Give us a call about client contact, client retention and prospecting programs. 800-568-8338

Marketing Strategy Checklist

By Marketing Strategy

A good marketing strategy provides specific goals and can include:

  • a description of the key target buyer/end user
  • competitive market segments the company will compete in
  • distribution channels
  • the unique positioning of the company and its products versus the competition
  • the reasons why it is unique or compelling to buyers
  • price strategy versus competition
  • marketing spending strategy with advertising and promotion
  • possible research and development
  • market research expenditure strategies

An overall company marketing strategy should also:

  • define the business
  • position the business as a leader, challenger, follower, or niche player in the category
  • define the brand or business personality or image that is desired in the minds of buyers and end users
  • define life cycle influences, if applicable